"It was not my intention to surprise you, monsieur," while he remained standing, he made no move to follow the man as he flinched away from his touch and back against the wall, "you simply look unwell."

It might have been pointing out the obvious, but if this man thought that he was alright, then perhaps the obvious needed pointing out.

"I am Michel de Chevin and you needn't fear me," unless of course he did something that inspired a need to fear, but otherwise Michel simply held out a hand, "can I help you up... take you to somewhere, to someone?"

The healing tents perhaps?