That is a rather unexpected response and Inessa's frown is one of sympathy. Perhaps it is just distraction, but all of them? Garahel nuzzles the nice house maid, not wanting her to be sad. "I'm sorry. I know the civil war has everything in upheaval, and it can be difficult to get word through even in more settled areas. If you can inform me of their locations, or at least where they ought to be, I can ask at least attempt to check on their status for you."