Hopefully the sight of a slight female elf is a little less imposing than the two men in the party who have spoken so far. Ellana steps out from behind Church, dressed in dark armor, but with the muffler already pulled down so her face can be seen under the hood.

"We'll take you back to camp. There's food, and healers there who can help. We're so sorry about this, but the first party who was sent for you disappeared. That's why it's taken so long to rescue you." It does seem likely in this harsh environment that the group from Skyhold ran into a harsh storm, but it's also possible that Red Templars had something to do with the disappearance. And, like it or not, the Rifters aren't getting out of this place until the Inquisition takes care of business first.